Quick Delivery
We serve our clients in over 26 countries around the globe with a quick over the air delivery, the most convenient route to the destination and direct delivery updates.
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Customer Service
Customer care is our utmost priority. As our client, you will receive a direct and fast support at any time of the week.
Quality Assurance
With nearly 30 years experience we strive to provide the fittest ornamental fish with tailored packaging and safest environment during transportation.
What are the minimum order requirements?
Minimum order is 10 boxes that approximately weigh 185 kilogrammes. Generally, 16 boxes will weigh 300 kilogrammes, and 27 boxes will weigh 500 kilogrammes, thus qualifying for lower freight rates.
What is the payment procedure?
For new customers, we require 100% advance payment by T/T. Other payments terms may be negotiated once the regular business is established.
I cannot find the product I am looking for, what should I do?
We partner with over 200 ornamental fish and shrimp suppliers with a wide internal catalogue. Contact us with your requirements and we’ll be happy to assist you.
How do I place an order?
Contact sales@jylingroup.com with your product requirements, quantity, company name and your location. Our team will respond your query as soon as possible with further details.
What are potential availability limitations?
Some species of ornamental fish are seasonal or limited availability and can only be supplied during specific months of the year. Contact sales@jylingroup.com for more details
What are approximate delivery times?
It depends on many factors, such as geographical location, product availability, quantity or weather. However, we strive to meet 72h delivery (via air freight) after order completion.